Where opt-in happens
Customers set up a payment plan with Craft Financing LLC in clinic or on their own device. During the electronic signing step, the consent screen presents a separate, optional checkbox for calls and text messages. It is unchecked by default, it is not required to sign or to receive financing, and the signing flow completes whether or not it is selected.
The exact opt-in control
This is a replica of the opt-in step exactly as customers see it:
The checkbox is shown unchecked, as it appears by default. The customer must actively select it to opt in; their choice is recorded with the account as consent evidence.
Declining or revoking
Customers who leave the box unchecked still receive financing and full service. A customer who opts in can revoke at any time by replying STOP to any message or in their borrower portal communication preferences, with no effect on their financing or care.
What we send
Account-servicing messages only: payment reminders, payment confirmations, past-due notices, secure links to the customer's own payment portal, and document-signing links for a plan the customer initiated. No marketing. See the SMS Terms & Conditions and Privacy Policy.